Tag Archives: empathy

Three words to build better relationships

In an average day, how many times do you say ‘hello‘ (or its equivalent)? How many times do you ask ‘how are you?‘? How many times do you answer ‘fine‘ without really thinking about it? How many times do you … Continue reading

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Is empathy important?

That’s the question with which my client – let’s call him Andy – opened a recent session. ‘Is empathy important? I’ve got a guy in my department who is technically brilliant at his job. I also have a vacancy for … Continue reading

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