Tag Archives: change

What do you do when you’re not sure what you want to do?

I’ve lost count of how many times clients have said to me ‘I know I want something different but I just don’t know what it is.’ Whilst I’m an advocate of planning and goal-setting, I also know that things aren’t … Continue reading

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Improving your second score – how to receive negative feedback well

My last post provided a simple framework to ensure we offer constructive feedback. Understandably, some readers then got in touch to ask about receiving feedback. When we receive positive feedback, we sometimes feel embarrassed and try to explain it away. … Continue reading

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Want to improve performance? Effective feedback is key

My weekly newsletter invites readers to send me suggestions for blog posts and recently I had several messages about how to give and receive feedback effectively. Feedback is part of our everyday lives – we check reviews before we eat … Continue reading

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Minute by minute, step by step – how continuous small improvements can lead to big change

Back in the 1950s, an American scholar called Dr Edward Deming was invited to Japan to assist in the rebuilding of industry. Key to his teaching was one question which he said needed to be asked each day: What extremely … Continue reading

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When you’ve made the big changes, what’s next?

During the course of a coaching programme, many of my clients will make some pretty big changes to their work or to their lives. These big changes have dramatic results. What happens after that? Is that it – job done? … Continue reading

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Did you get caught in a decision-making trap?

My last post, Tough calls and conquering indecision, provoked a few emails from readers describing times they felt they had made a poor decision. Those poor decisions aligned with several themes – traps that we can all fall into when … Continue reading

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Tough calls and conquering indecision

My client, let’s call her Sophie, had a decision to make. It was a big decision with far-reaching ramifications. She was struggling. ‘And the problem is,’ she sighed, ‘it seems to have made me incapable of making any decisions at … Continue reading

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